Terms of Service
1. Acceptance of Terms
By installing, accessing, or using Supra Size Chart ("the App", "we", "us", or "our"), you ("you", "Merchant") agree to be bound by these Terms of Service ("Terms"). If you do not agree, you must immediately uninstall the App and discontinue all use. Your installation of the App on a Shopify store constitutes your acceptance of these Terms on behalf of yourself, your business, and any employees or contractors who use the App.
2. Description of Service
The App provides tools to create size charts, assign them to products through rules, and display them on a Shopify storefront via a theme app block. To do so, the App may create and modify metaobject definitions, metaobjects, metafield definitions, and metafields in your store. Features may change, be added, or removed at any time without notice. The App may rely on third-party hosting, database, compute, and storage providers ("External Processors").
3. Merchant Responsibilities
You are solely responsible for:
- All content, sizing data, notes, image references, and configuration you create or generate ("User Content")
- The accuracy, legality, and appropriateness of the sizing information you publish
- Ensuring you have all rights and permissions for any images or content you reference
- Compliance with all applicable laws, including consumer-protection, advertising, intellectual-property, and privacy laws
- Complying with Shopify's terms, policies, and platform requirements
- Maintaining the security of your Shopify account and any credentials used with the App
We do not review or validate User Content or App outputs. You accept full responsibility for everything created, stored, or published through your account.
4. User Content & License
By creating or uploading User Content, you grant us a worldwide, royalty-free, sub-licensable license to host, store, process, transform, reproduce, transmit, display, and otherwise handle that content for any operational purpose related to the App, including writing it to your store as metaobjects and metafields.
You acknowledge that:
- The App writes and modifies data in your store (metaobjects, metafields, and their definitions), and you authorize these changes
- Assignment rules apply chart references to products in bulk, and you are responsible for reviewing the results
- Sizing information may be inaccurate if entered incorrectly, and we are not responsible for the consequences of publishing it
- You are responsible for evaluating and verifying all output before relying on it
5. External Processors & Third-Party Services
The App may transmit data to External Processors to operate functionality. These third parties operate independently, and we do not control or guarantee their behavior, policies, or security.
You agree that:
- Your data may be stored, processed, or transmitted through external systems outside our control
- We are not liable for the practices, downtime, data loss, or actions of any External Processor
- External vendors may retain or handle data according to their own policies, which we do not control
6. Modifications to the Service
We may modify, suspend, restrict, or discontinue any part of the App at any time without prior notice. We make no guarantee of performance, uptime, availability, feature stability, or compatibility with any specific Shopify theme.
7. Fees, Subscriptions, and Quotas (Strictly Non-Refundable)
The App may be offered free of charge and/or with optional paid features. Any subscription fees, plan fees, recurring charges, one-time purchases, usage fees, add-ons, or other related charges are billed through Shopify and are strictly non-refundable under any circumstance. All charges are final, with no prorated refunds for cancellations, downgrades, plan changes, or unused portions. By subscribing or purchasing, you expressly waive any right to dispute, chargeback, or claim a refund.
8. License Grant; Non-Transferability
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the App solely for your own Shopify store(s) and solely in accordance with these Terms. You may not assign, resell, sublicense, rent, lease, lend, or otherwise transfer the App or your rights under these Terms without our prior written consent. Any attempted transfer in violation of this section is void.
9. Prohibited Uses
You agree not to use the App for any unlawful, unsafe, or prohibited activity, including but not limited to:
- Uploading or referencing infringing, harmful, illegal, or obscene content
- Publishing false, deceptive, or misleading information
- Attempting to reverse-engineer the App, its APIs, or its underlying systems
- Interfering with, overloading, abusing, or attempting to bypass any security or rate-limit mechanism
- Using the App to build a competing service or to scrape or harvest data from our systems
10. No Warranty
The App is provided "as-is" and "as-available" with no warranties of any kind, express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted use. We do not guarantee that the App will function without errors, bugs, or interruptions; that data will be preserved without loss; that charts will render correctly in any specific theme or device; or that output will meet your expectations.
11. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any:
- Loss of profits, revenue, customers, sales, or business opportunities
- Consequences of inaccurate sizing information or incorrect assignments
- Data loss, corruption, or unauthorized access, including changes made to your store's metaobjects or metafields
- Actions, failures, or policies of External Processors
- Interruptions, bugs, or performance issues in the App
- Damage to your storefront, brand, customer trust, or third-party relationships caused by use of the App
Our total cumulative liability arising out of or related to the App, regardless of theory (contract, tort, statute, or otherwise), is strictly limited to the lesser of (a) the amount you paid to us for the App in the 30 days immediately preceding the claim, or (b) USD $50. These limitations apply even if a remedy fails its essential purpose.
12. Indemnification
You agree to defend, indemnify, and hold harmless the App, its owners, developers, employees, affiliates, contractors, agents, and partners ("Indemnitees") from and against any and all claims, damages, losses, liabilities, settlements, fines, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the App or any output generated through it, your User Content, your violation of these Terms or any applicable laws, or any third-party claim relating to the sizing information or content you publish. We may, at our sole option, assume the exclusive defense and control of any matter otherwise subject to indemnification, and you agree to cooperate with our defense.
13. Intellectual Property
All rights to the App, its code, design, UI, branding, trademarks, documentation, and underlying technology belong exclusively to us or our licensors. Nothing in these Terms grants you ownership of the App or any component of it. You retain ownership of the size-chart content you create, except for any underlying software, data structures, or technology of the App required to produce or operate it.
14. Data Handling
Data practices are described in our Privacy Policy. By using the App, you acknowledge that data may be stored or processed in any location we choose, by us or by third-party vendors.
15. Termination
We may suspend or terminate your access to the App at any time, with or without cause, with or without notice. Uninstalling the App ends your license to use it, but does not obligate us to delete any data unless required by law. Sections that by their nature should survive termination (including Sections 4, 7, 10, 11, 12, 13, 16, 17, and 18) shall survive.
16. Governing Law
These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. Subject to Section 17 below, the state and federal courts located in Delaware shall have exclusive jurisdiction for any dispute not subject to arbitration.
17. Mandatory Arbitration; Class-Action Waiver
Any dispute, claim, or controversy arising out of or relating to the App or these Terms shall be resolved through final and binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. Arbitration shall be conducted by a single arbitrator and shall take place in Delaware (or, at your option, by remote hearing). Judgment on the award may be entered in any court of competent jurisdiction.
YOU AND WE EACH AGREE THAT DISPUTES WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.
This section does not prevent either party from seeking injunctive or equitable relief in court for infringement of intellectual property rights.
18. Severability
If any provision of these Terms is held invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or, if it cannot be so modified, severed. The remaining provisions shall continue in full force and effect.
19. Changes to Terms
We may update, modify, or replace these Terms at any time without notice. The most recent version will always be posted at this URL. Continued use of the App after any update constitutes acceptance of the updated Terms.
20. Entire Agreement
These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the App and supersede all prior or contemporaneous understandings, communications, and agreements, written or oral.
21. Contact
For questions about these Terms, please contact us at